Your privacy is fundamental to the way to88 operates. This Policy explains exactly what personal data we collect, why we collect it, how we use it, and the controls you have over your own information.
A plain-English summary of our core data-protection principles. The full legal text follows below and takes precedence in all cases.
Every data transmission between your device and the to88 Platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text over any network.
to88 will never sell, rent, or lease your personal data to any unaffiliated third party for marketing purposes. Your information is used solely to operate and improve the to88 Platform and to fulfill our legal obligations.
As a to88 member, you have the right to access, correct, restrict the processing of, or request deletion of your personal data. Submit a data request at any time by contacting our support team — we respond within 30 days.
We collect only the personal data that is strictly necessary to provide the to88 service, verify your identity, process your transactions, and comply with our regulatory obligations. We do not collect data speculatively or unnecessarily.
Personal data is stored on access-controlled, encrypted servers. Access within to88 is restricted on a strict need-to-know basis. All staff who handle member data are subject to confidentiality obligations and regular data-protection training.
Whenever this Privacy Policy is materially updated, to88 will notify members via a platform announcement on their next login and update the "Last Updated" date at the top of this page. You are never silently bound by new data practices.
to88 operates the online betting and gaming platform accessible at https://to88.world (the "Platform"). As the operator of the Platform, to88 is the data controller responsible for the personal data of its members. We are committed to processing personal data lawfully, fairly, and transparently, in accordance with applicable international data-protection standards and the personal data protection principles recognized in Indonesia.
This Privacy Policy applies to all personal data collected by to88 in connection with your use of the Platform, including data collected during the registration process, during ongoing membership, through the Platform's technical infrastructure, and through any communications between you and to88's support team. This Policy does not apply to any third-party websites or services that may be linked from the Platform — those third parties operate under their own independent privacy policies.
We encourage you to read this Policy in full. If you have any questions about how to88 handles your personal data, please contact our Data Protection team using the details set out in Section 16 of this Policy.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, contact details, financial information, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, the Data Controller is to88. |
| "Data Processor" | A third party that processes personal data on behalf of to88, under a written data processing agreement, strictly according to to88's documented instructions. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose, demonstrated by a clear affirmative action. |
| "Sensitive Data" | A subset of personal data that warrants heightened protection, including government-issued identity document numbers (such as KTP numbers), financial account details, and any data relating to health or legal status. |
| "Platform" | The to88 website at https://to88.world, including all sub-pages, services, games, live-chat tools, and associated mobile or desktop interfaces. |
to88 collects the following categories of personal data in connection with your use of the Platform:
3.1 Registration Data. When you create a to88 account, we collect:
3.2 KYC Verification Data. During identity verification, we may collect:
3.3 Transaction Data. We record all financial activity associated with your account, including:
3.4 Gaming and Betting Activity. We maintain records of your activity on the Platform, including:
3.5 Technical and Device Data. We automatically collect certain technical data when you access the Platform, including:
3.6 Communications Data. When you contact to88's support team via live chat, email, or any other channel, we retain records of those communications for quality assurance, dispute resolution, and training purposes.
to88 collects personal data through the following channels:
to88 uses the personal data it collects for the following purposes:
| Purpose | Categories of Data Used |
|---|---|
| Creating and managing your Member account | Registration Data, KYC Verification Data |
| Verifying your identity and age (21+ requirement) | KYC Verification Data, Registration Data |
| Processing deposits and withdrawals | Transaction Data, KYC Verification Data |
| Delivering and improving the Platform's games and services | Gaming and Betting Activity, Technical and Device Data |
| Detecting and preventing fraud, bonus abuse, and Prohibited Conduct | All categories as necessary |
| Complying with AML, CTF, and other regulatory obligations | KYC Verification Data, Transaction Data |
| Providing customer support and resolving disputes | Communications Data, Transaction Data, Gaming Activity |
| Sending transactional notifications (deposit confirmations, withdrawal status updates) | Registration Data, Transaction Data |
| Responsible gaming monitoring and intervention | Gaming and Betting Activity, Transaction Data |
| Sending promotional communications (where you have opted in) | Registration Data, Gaming and Betting Activity |
| Analytics and platform performance optimization | Technical and Device Data, Gaming and Betting Activity |
to88 processes your personal data on one or more of the following legal bases:
to88 does not sell, rent, or lease your personal data to unaffiliated third parties. We may share your data only in the following limited and controlled circumstances:
to88 uses cookies and similar tracking technologies to operate the Platform effectively, to analyze usage patterns, and to deliver a personalized member experience. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — maintains your login session, retains your language and currency preferences, and enables secure transaction processing. | No — required for core functionality |
| Analytics | Collects aggregated, anonymized data on how members navigate the Platform, which pages are visited most frequently, and where users encounter errors — used to improve Platform performance. | Yes — via account preferences |
| Functionality | Remembers your personalization settings, preferred deposit method, and game history to provide a more tailored experience on return visits. | Yes — via account preferences |
| Marketing / Retargeting | Used only where you have opted in to marketing communications — enables to88 to present relevant promotional content based on your activity on the Platform. | Yes — withdraw marketing consent at any time |
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the Platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's official help documentation.
to88 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where deletion is not immediately possible due to backup or archival system constraints, to88 will isolate the data and prevent any further processing until deletion can be completed.
As an internationally operated Platform serving members in Indonesia, to88 may transfer your personal data to, and store or process it in, countries outside Indonesia. Where such transfers occur, to88 ensures that adequate safeguards are in place to protect your personal data to a standard at least equivalent to the protections afforded under applicable Indonesian data-protection principles.
Safeguards employed for international transfers include, but are not limited to, contractual data-protection clauses in agreements with the relevant recipient entities, and transfers to entities operating in jurisdictions that maintain recognized data-protection frameworks. If you require further information about the specific safeguards in place for any particular international transfer, please contact our Data Protection team using the details in Section 16.
As a Member of to88, you have the following rights in relation to your personal data. to88 will respond to all valid data rights requests within 30 calendar days of receipt, and will not charge a fee for processing requests unless they are manifestly unfounded or excessive in nature.
To exercise any of the rights listed above, please contact to88's Data Protection team using the details provided in Section 16 of this Policy. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to unauthorized parties.
The to88 Platform is strictly intended for adults aged 21 years and over. to88 does not knowingly collect personal data from any individual under the age of 21. If you are under 21 years of age, you are prohibited from using the Platform and must not submit any personal data to to88 through any channel.
If to88 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has submitted personal data to to88, please contact our support team immediately using the details in Section 16 so that we can take prompt action.
to88 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While to88 takes all reasonable steps to protect your personal data, no data transmission over the internet and no electronic storage system is completely secure. Members are encouraged to protect their own accounts by using a strong, unique password and by enabling 2FA.
The to88 Platform may from time to time contain references to third-party services, game studio providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft), or external resources. These third-party services operate independently and maintain their own privacy policies, over which to88 has no control and for which to88 accepts no responsibility.
to88 encourages Members to review the privacy policies of any third-party service they interact with. The presence of a reference to a third-party service on the to88 Platform does not constitute an endorsement of that service's privacy practices or data-handling standards.
to88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, operational requirements, or applicable legal obligations. When material changes are made, to88 will notify Members by updating the "Last Updated" date at the top of this page and by displaying a platform notification upon their next login.
Your continued use of the Platform following the publication of any amendment to this Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not agree with any amendment, you should cease using the Platform and may request voluntary account closure in accordance with the to88 Terms & Conditions. We recommend reviewing this Policy periodically to stay informed about how to88 protects your data.
If you have any questions, concerns, or formal complaints about this Privacy Policy or the way to88 handles your personal data, or if you wish to exercise any of your data rights as described in Section 11, please contact our Data Protection team using the details below. We will acknowledge your inquiry within 2 business days and aim to provide a full substantive response within 30 calendar days.
If you are not satisfied with to88's response to your data protection complaint, you have the right to escalate your complaint to the relevant supervisory authority or data protection regulator in your jurisdiction.
Our support team is available around the clock to address any concerns about how your data is used. You can also explore our full Terms & Conditions or visit our FAQ for quick answers to common questions.
to88 is committed to protecting your privacy and personal data. Adults only — you must be 21 or older to play.